(function(){ var s = document.createElement('script'); s.src = 'https://writeacustomerreview.com/review/wix_jsonld.php?instance=e102818b-c60b-486f-9e39-9000aff6d1eb'; s.async = true; (document.head || document.documentElement).appendChild(s); })();
top of page
The-Dog-Coach-logo

PRIVACY POLICY

Your Privacy Matters to Us

At The Dog Coach, we value the trust you place in us for your dog's behavior coaching. Jack respects your privacy and is committed to protecting your personal information and your pet's data with the same care we give during our training sessions. This policy explains how we collect and use clear information to provide you with a safe and secure service.

What We Collect

To provide Jack's specialized behavior services, we collect only necessary details about you and your dog. This includes:

  • Contact details (name, email, phone number, and address for home visits).
  • Information about your dog (breed, age, health history, and specific behavior challenges).
  • Booking and scheduling information.
  • Any details you share via our website contact forms or consultations.

How We Use It

We respect the trust you place in us. The information gathered is used exclusively to help your family and dog achieve lasting progress. Specifically, we use it for:

  • Providing personalized behave rehabilitation and coaching.
  • Managing your bookings and training schedule.
  • Communicating updates, session notes, and specific homework.
  • Improving our reward-based training methods and client experience.

Secure Storage & Protection

Your trust is the foundation of our work together. All client information, including contact details and dog behavioral history, is stored on secure, password-protected digital platforms with restricted access. We use industry-standard encryption and security measures to ensure that the data shared during our coaching sessions remains private and protected from unauthorized access.

Data Retention

We keep your information only as long as it is necessary to provide you with the best training results or to comply with legal obligations. Typically, behavioral records are retained for the duration of our service and for a period of up to seven years afterward to maintain accurate records of your dog's progress. You may request the deletion of your personal data at any time, provided it is no longer required for legal or service purposes.

Your Rights & Questions

  • Access: You can request a copy of the personal information we hold about you and your dog at any time.
  • Correction: If any details are inaccurate (like a changed email or updated medical info for your dog), just let us know and we will fix it.
  • Deletion: You can request that we delete your personal data, subject to any legal requirements for us to keep records.

Contact Jack directly with any concerns.

bottom of page